Privacy

Use and Acceptance

THESE TERMS OF USE (THE "TERMS OF USE") ARE A LEGAL CONTRACT BETWEEN YOU AND PACIFIC OAK HOLDINGS, PACIFIC OAK CAPITAL MARKETS GROUP, AND ITS AFFILIATED COMPANIES (COLLECTIVELY “PACIFIC OAK”, “WE” OR “US”). THE TERMS EXPLAIN HOW YOU ARE PERMITTED TO USE THE WEBSITE LOCATED AT THE URL: HTTP://WWW.PACIFICOAKCAPITAL.COM AS WELL AS ALL ASSOCIATED SITES LINKED TO HTTP://WWW. PACIFICOAKCAPITAL.COM BY PACIFIC OAK HOLDINGS, OR ITS AFFILIATED COMPANIES (COLLECTIVELY, THE "SITE"). BY USING THIS SITE, AND/OR ANY TOOLS AND/OR SERVICES OFFERED AND/OR PROVIDED BY PACIFIC OAK HOLDINGS AND/OR ITS AFFILIATES AND/OR PARTNERS THROUGH OR AS A RESULT OF YOUR USE OF THIS SITE (COLLECTIVELY, THE "SERVICES"), YOU ARE AGREEING TO ALL THE TERMS CONTAINED HEREIN. PACIFIC OAK HOLDINGS MAY ALSO REQUIRE THAT YOU AGREE TO OTHER SPECIFIC TERMS AND CONDITIONS AT THE TIME YOU USE OR SIGN UP FOR CERTAIN SERVICES. THOSE OTHER TERMS AND CONDITIONS ARE INCORPORATED HEREIN BY REFERENCE. YOUR USE OF THIS SITE OR OF ANY SERVICES CONSTITUTES YOUR AGREEMENT TO ALL SUCH TERMS, CONDITIONS AND NOTICES. PLEASE READ THESE TERMS OF USE CAREFULLY. IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU MAY NOT USE THIS SITE OR ANY SERVICES OFFERED OR PROVIDED THROUGH THIS SITE.

Modification

Pacific Oak Holdings may update and change the Site(s) and/or these Terms of Use from time to time without notice to you. If Pacific Oak Holdings changes these Terms of Use, Pacific Oak Holdings will post the updated Terms of Use to this website and others on the main page of the website. You agree that by using this Site(s) or Services or engaging in any of the activities described in these Terms of Use after changes have been made to these Terms of Use, you are agreeing to accept and comply with the updated Terms of Use.

Authority

By using the Site(s), you represent, acknowledge and agree that you are at least 18 years of age, that you have the legal right and ability to agree to these Terms of Use and that you will use the Site(s), the Services, and any products or services received as a result of your use of the Services in a manner consistent with these Terms of Use.

Privacy Policy

Please review the Pacific Oak Holdings Privacy Policy (the “Privacy Policy”) which explains how we use information that you submit to Pacific Oak Holdings.

Authorized Use, Copyrights and Trademarks

The Site(s) and the Services may contain copyrighted works and trademarks and other proprietary material owned by Pacific Oak Holdings or its content providers. If no restrictions are displayed, you may download, view and copy the information available from the Site(s) for non-commercial personal or educational purposes only, provided that each copy includes any copyright, trademark or service mark notice or attribution as they appear on the pages copied. However, except as stated above, you may not copy, reproduce, publish, post, transmit, display, store, sublicense, transfer or distribute material or images from this Site without the express written permission of Pacific Oak Holdings and/or its content providers. You may not modify, alter, revise, paraphrase, omit, or change any material or images on or from this Site without the express written permission of Pacific Oak Holdings and/or its content providers. You may not create derivative works, whether based in whole or in part upon the information on this Site or any portion thereof, except as expressly authorized. You may not modify, amend, reduce the size of or in any way obliterate any warning, notice, liability limitation, or other license provision in material or images on or from this and provided by Pacific Oak Holdings for itself or other content providers. You may not assign, sublicense, transfer, pledge, lease, rent or share your rights under these Terms of Use, unless otherwise agreed to in writing by Pacific Oak Holdings. Nothing contained on this Site and/or the Services should be construed as granting, by implication, estoppel or otherwise, any license or right in and to Pacific Oak Holdings trademarks or copyrighted material of Pacific Oak Holdings or any third party without the express written permission of the applicable party.

You also agree not to use the Site and/or Services for any unlawful purpose. You agree to comply with reasonable written requests by Pacific Oak Holdings to protect the information providers' and Pacific Oak Holdings ' respective rights in the information contained in this Site and/or as a part of the Services. If you breach any of these Terms, the above license will terminate automatically and you must immediately destroy any downloaded or printed content.

When using this Site and/or the Services, you agree to abide by common standards of etiquette and act in accordance with the law. For example, you agree not to:

  • Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

  • Use racially, ethnically, or otherwise offensive language.

  • Discuss or incite illegal activity.

  • Use explicit/obscene language or solicit/post sexually explicit images (actual or simulated).

  • Post anything that exploits children or minors or that depicts cruelty to animals.

  • Post any copyrighted or trademarked materials without the express permission from the owner.

  • Disseminate any unsolicited or unauthorized advertising, promotional materials, 'junk mail', 'spam', 'chain letters', 'pyramid schemes', or any other form of such solicitation.

  • Use any robot, spider, scraper or other automated means to access the Site.

  • Take any action that imposes an unreasonable or disproportionately large load on our infrastructure.

  • Alter the opinions or comments posted by others on this Site.

  • Post anything contrary to our public image, goodwill or reputation.

This list of prohibitions provides examples and is not complete or exclusive. Pacific Oak Holdings reserves the right to terminate access to your account, your ability to post to this Site with or without cause and with or without notice, for any reason or no reason, or for any action that Pacific Oak Holdings determines is inappropriate or disruptive to this Site or to any other user of this Site.

Pacific Oak Holdings may report to law enforcement authorities any actions that may be illegal, and any reports it receives of such conduct. When legally required or at Pacific Oak Holdings’ discretion, Pacific Oak Holdings will cooperate with law enforcement agencies in any investigation of alleged illegal activity on this Site or on the Internet.

Limitation of Liability

BY ACCESSING THIS SITE AND/OR USING OR RECEIVING ANY SERVICES, YOU AGREE TO HOLD HARMLESS AND WAIVE ALL CLAIMS AGAINST PACIFIC OAK HOLDINGS AND ALL THIRD PARTY CONTENT PROVIDERS REGARDING THE INFORMATION PROVIDED ON THIS SITE AND ANY INFORMATION RECEIVED BY YOU AS A RESULT OF USING THE SERVICES, AND ANY USE BY YOU OF SUCH INFORMATION. YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL PACIFIC OAK HOLDINGS OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THIS SITE OR ITS CONTENTS OR SERVICES BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR FOR LOSS OF PROFITS, GOOD WILL, BUSINESS INTERRUPTION, USE, DATA, EQUIPMENT OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (1) THE USE OF OR INABILITY TO USE THIS SITE OR ANY SERVICES (2) THE CONSEQUENCES OF ANY DECISION MADE OR ACTION OR NON- ACTION TAKEN BY YOU OR BY ANYONE TO WHOM YOU COMMUNICATE SUCH INFORMATION, OR FOR ANY ERRORS BY YOU IN COMMUNICATING SUCH INFORMATION; (3) THE COST OF SUBSTITUTE GOODS OR SERVICES; OR (4) ANY OTHER MATTER RELATING TO THE CONTENT, SERVICES, OR DISTRIBUTION OF SERVICES THROUGH THIS SITE. PACIFIC OAK HOLDINGS SHALL NOT BE LIABLE FOR DAMAGE OR INJURY TO PERSONS OR PROPERTY ARISING FROM ANY USE OF ANY PRODUCT, INFORMATION, PROCEDURE, OR SERVICE OBTAINED THROUGH THIS SITE.

PACIFIC OAK HOLDINGS' ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY DISPUTE OR CLAIM RELATED TO THESE TERMS OF USE, ANY SERVICES, OR THE PRIVACY POLICY IS YOUR CESSATION OF THE USE OF THIS SITE AND/OR ANY AND ALL SERVICES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. PACIFIC OAK HOLDINGS CANNOT AND WILL NOT ASSUME ANY LIABILITY FOR UNAUTHORIZED OR FRAUDULENT USE OF THIS SITE ANDN ANY SERVICES.

Indemnification YOU AGREE TO INDEMNIFY AND HOLD PACIFIC OAK HOLDINGS AND ALL THIRD PARTY CONTENT PROVIDERS WHICH PROVIDE CONTENT FOR THIS SITE AND/OR THE SERVICES (EITHER THROUGH LINKS OR OTHERWISE), HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS' FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF CONTENT YOU SUBMIT, POST TO OR TRANSMIT THROUGH THIS SITE, YOUR USE OF THE SITE OR THE SERVICES, YOUR CONNECTION TO THE SITE, YOUR VIOLATION OF THE TERMS OF USE, OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER USER.

Disclaimers SOME OF THE CONTENT ON THIS SITE AND/OR THE SERVICES MAY BE PROVIDED BY THIRD PARTY CONTENT PROVIDERS AND USERS. PACIFIC OAK HOLDINGS IS A DISTRIBUTOR AND NOT A PUBLISHER OF SUCH CONTENT AND HAS NO EDITORIAL CONTROL OVER IT. ANY OPINIONS, ADVICE, STATEMENTS, SERVICES, OFFERS OR OTHER INFORMATION GIVEN OR PROVIDED BY THIRD PARTIES (INCLUDING MERCHANTS AND LICENSORS) ARE THOSE OF THE RESPECTIVE AUTHORS OR DISTRIBUTORS OF SUCH CONTENT AND NOT OF PACIFIC OAK HOLDINGS. ALTHOUGH PACIFIC OAK HOLDINGS USES REASONABLE EFFORTS TO PROVIDE ACCURATE AND UP-TO-DATE INFORMATION THROUGH THIS SITE, PACIFIC OAK HOLDINGS AND SUCH CONTENT PROVIDERS MAKE NO WARRANTIES OR REPRESENTATIONS AS TO THE ACCURACY, RELIABILITY, OR COMPREHENSIVENESS OF CONTENT ON THIS SITE AND ANY SERVICE. THE INFORMATION CONTAINED ON THIS SITE AND ANY SERVICE IS PROVIDED ON AN "AS IS" "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, PACIFIC OAK HOLDINGS DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH REGARD TO INFORMATION CONTAINED ON THIS SITE AND ANY SERVICE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. PACIFIC OAK HOLDINGS DOES NOT GUARANTEE UNINTERRUPTED OR SECURE ACCESS TO THIS SITE AND/OR THE SERVICES. PACIFIC OAK HOLDINGS AND ITS CONTENT PROVIDERS CANNOT AND DO NOT GUARANTEE OR WARRANT THAT THE FILES AVAILABLE FOR DOWNLOADING FROM THIS SITE AND ANY SERVICE WILL BE FREE FROM INFECTIONS OR VIRUSES, WORMS, TROJAN HORSES, OR OTHER CODE THAT MANIFESTS CONTAMINATING OR DESTRUCTIVE PROPERTIES. YOU HEREBY AGREE TO RELEASE AND HOLD HARMLESS PACIFIC OAK HOLDINGS FROM ANY AND ALL CLAIMS, LOSSES, EXPENSES OR DAMAGES RELATING TO ANY DISCLAIMED WARRANTY DESCRIBED IN THIS PARAGRAPH. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED WARRANTIES LAST OR THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES, SO THAT THESE DISCLAIMERS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH EVENT, SUCH DISCLAIMERS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

Securities Information

THE INFORMATION PROVIDED IN ANY SERVICE OR IN THIS SITE DOES NOT CONSTITUTE INVESTMENT, TAX, FINANCIAL, LEGAL, OR OTHER ADVICE. PACIFIC OAK HOLDINGS MAKES NO REPRESENTATION REGARDING THE ACCURACY OR IMPORTANCE OF ANY SERVICES. INFORMATION RECEIVED VIA THIS SITE OR THE SERVICES SHOULD NOT BE RELIED UPON FOR PERSONAL, INVESTMENT, TAX, LEGAL OR FINANCIAL DECISIONS, AND PRIOR TO THE EXECUTION OF ANY TRANSACTION BY YOU RELATED TO ANY INFORMATION YOU OBTAINED FROM THIS SITE OR THE SERVICES, YOU SHOULD CONSULT WITH YOUR FINANCIAL, TAX AND INVESTMENT ADVISORS AND AN ATTORNEY, OR OTHERWISE SEEK APPROPRIATE PROFESSIONAL ADVICE TAILORED TO YOUR SITUATION. THIS SITE AND THE SERVICES ARE PUBLISHED SOLELY FOR INFORMATIONAL PURPOSES AND ARE NOT A SOLICITATION, RECOMMENDATION, ENDORSEMENT OR OFFER BY PACIFIC OAK HOLDINGS OR A THIRD PARTY TO BUY OR SELL ANY STOCK, SECURITY, OR OTHER FINANCIAL INSTRUMENT. SUCH TYPES OF OFFERINGS CAN ONLY BE MADE BY PROSPECTUS. THESE TYPES OFFERINGS MUST BE PROCEDED OR ACCOMPANIED BY A PROSPECTUS IN ORDER TO UNDERSTAND FULLY ALL OF THE IMPLICATIONS AND RISK ASSOCIATED WITH SUCH OFFERINGS. SUCH OFFERINGS HAVE NOT BEEN APPROVED, PASSED OR ENDORSED BY ANY REGULATOR. ANY REPRESENTATION TO THE CONTRARY IS UNLAWFUL. ALL EXPRESSIONS OF OPINION ARE SUBJECT TO CHANGE WITHOUT NOTICE. PACIFIC OAK HOLDINGS DOES NOT UNDERTAKE TO ADVISE ANYONE VIA THIS SITE. PACIFIC OAK HOLDINGS, ITS AFFILIATES, AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES OR AGENTS MAY HAVE CLIENTS WITH POSITIONS IN SECURITIES OR COMPANIES MENTIONED ON THIS SITE, AND PACIFIC OAK HOLDINGS MAY HAVE BUSINESS RELATIONSHIPS WITH SUCH COMPANIES.

Third Party Intellectual Property Infringement Pacific Oak Holdings respects the intellectual property rights of others, and we ask you to do the same. Pacific Oak Holdings may, in appropriate circumstances and at our discretion, terminate service and/or access to this Site for users who infringe the intellectual property rights of others. If you believe that your work is the subject of copyright infringement and/or trademark infringement and appears on our Site, please provide Pacific Oak Holdings’ designated agent the following information:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Identification of the copyrighted and/or trademarked work claimed to have been infringed or, if multiple works at a single online site are covered by a single notification, a representative list of such works at that site. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled at the Site, and information reasonably sufficient to permit Pacific Oak Holdings to locate the material.

Information reasonably sufficient to permit Pacific Oak Holdings to contact you as the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright and/or trademark owner, its agent, or the law. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Pacific Oak Holdings’ agent for notice of claims of copyright or trademark infringement on this Site can be reached as follows:

PACIFIC OAK CAPITAL
Compliance Officer,
11150 Santa Monica Blvd
Suite 400 Los Angeles, CA 90025

Please also note that for copyright infringements under Section 512(f) of the Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.

Submitting a Digital Millennium Copyright Act (“DMCA”) Counter-Notification

We will notify you that we have removed or disabled access to copyright-protected material that you provided, if such removal is pursuant to a valid DMCA take-down notice that we have received. If you receive such notice from us, you may provide us with a counter-notification in writing to Pacific Oak Holdings designated agent that includes all of the following information:

  1. Your physical or electronic signature;

  2. Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled;

  3. A statement from you under the penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and

  4. Your name, physical address and telephone number, and a statement that you consent to the jurisdiction of a court for the judicial district in which your physical address is located, or if your physical address is outside of the United States, for any judicial district in which Pacific Oak Holdings may be located, and that you will accept service of process from the person who provided notification of allegedly infringing material or an agent of such person.

Termination of Repeat Infringers

Pacific Oak Holdings reserves the right, in its sole discretion, to terminate the account or access of any user of our website and/or service who is the subject or repeated DMCA or other infringement notifications.

Severability; Waiver

If a court determines that any portion of these Terms of Use is illegal or unenforceable, then such portion will be eliminated and the remaining Terms of Use will remain in force and effect. Pacific Oak Holdings’ failure to enforce any of these Terms is not a waiver of such term.

Links to Other Websites

This Site provides links to other websites that we think might be of interest to our users ("Linked Sites"). Please note that when you click on one of these links and go to a Linked Site, you may be moving to another provider's website. Such Linked Sites are not under the control of Pacific Oak Holdings, and Pacific Oak Holdings is not responsible for the contents or the proper operation of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. The inclusion of any link does not imply endorsement by Pacific Oak Holdings or any association with its operators. Pacific Oak Holdings cannot control the activities of any such provider once a user leaves this Site. We encourage you to read the terms of use and privacy statements of these Linked Sites as their policies may differ from ours.

Security

Pacific Oak Holdings is not responsible for the security of your internet access services provider; you should review the security and privacy policies of your internet services provider carefully. Moreover, information that you retrieve via this Site may be cached or stored during your session for your convenience; therefore if others have access to your computer or your User ID and password, they may be able to access this information. In any area of the Site requiring a password, you should log off when you are done viewing information or anytime you leave your computer. Pacific Oak Holdings is not responsible for the security or privacy of information communicated to or from such a computer. Finally, you should keep any correspondence you receive relating to this Site or the Services (including, but not limited to, your User ID, passwords, other registration information, emails, order information, or any other information) confidential and in a safe place.

Use Outside of the United States; Limited Availability

THIS SITE WAS CREATED IN THE UNITED STATES AND COMPLIES WITH LOCAL UNITED STATES LAWS. THIS SITE AND/OR THE SERVICES MAY NOT COMPLY WITH LEGAL REQUIREMENTS OF FOREIGN COUNTRIES. THIS SITE, THE SERVICES, AND ANY AND ALL INFORMATION OBTAINED THEREFROM ARE NOT PROVIDED TO AND MAY NOT BE USED BY ANY PERSON OR ENTITY IN ANY JURISDICTION IN VIOLATION OF APPLICABLE LAWS, RULES OR REGULATIONS. THEREFORE, NOT ALL PRODUCTS OR SERVICES DESCRIBED ON THIS SITE MAY BE AVAILABLE TO ALL PERSONS OR ENTITIES OR IN ALL JURISDICTIONS.

Feedback

If you send or transmit any communications, comments, questions, suggestions, or related materials to Pacific Oak Holdings, whether by letter, email, telephone, or otherwise (collectively, “Feedback”), suggesting or recommending changes to the Site or any materials thereon, including, without limitation, new features or functionality relating thereto, all such Feedback is, and will be treated as, non-confidential and nonproprietary. You hereby assign all right, title, and interest in, and Pacific Oak Holdings is free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques, or other intellectual property and proprietary rights contained in the Feedback, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing, and selling, directly or indirectly, products and services using such Feedback. You understand and agree that Pacific Oak Holdings is not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in the Feedback, and you have no right to compel such use, display, reproduction, or distribution

Entire Agreement; Jurisdiction and Choice of Law and Forum; Arbitration

These Terms of Use and the Privacy Policy constitute your entire agreement with Pacific Oak Holdings regarding this Site and any Services, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between the user and Pacific Oak Holdings with respect to the Site or the Services. These Terms of Use, the Site, the Services, and any and all claims relating thereto are governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law. You expressly and irrevocably agree that exclusive jurisdiction and venue for any claim or dispute with Pacific Oak Holdings, its employees, contractors, officers, directors, and content providers or relating in any way to your use of this Site and/or the Services resides in an appropriate federal or state court located in the County of Orange, State of California, and you further irrevocably agree and expressly and irrevocably consent to the exercise of personal jurisdiction in those courts over any action brought relating to these Terms of Use, the Site, or the Services.

You agree that Pacific Oak Holdings, at its sole discretion, may require you to submit any disputes arising from the use of this Site, the Services, and/or these Terms of Use concerning or including any disputes arising from or concerning their interpretation, violation, nullity, invalidity, non-performance or termination, as well as disputes about filling gaps in this contract or its adaptability to newly arisen circumstances to final and binding arbitration under the International Rules of Arbitration of the American Arbitration Association, by one or more arbitrators appointed in accordance with the said Rules. Notwithstanding these rules, however, such proceeding shall be governed by the laws of the state as set forth herein. Any award in an arbitration initiated under this clause shall be limited to monetary damages and shall include no injunction or direction to any party other than the direction to pay a monetary amount. Further, the arbitrator shall have no authority to award punitive, consequential or other damages not measured by the prevailing party's actual damages in any arbitration initiated under this section, except as may be required by statute.

Contact Us

If you have any questions about these Terms or otherwise need to contact Pacific Oak Holdings for any reason, you can reach us at

PACIFIC OAK HOLDINGS
Compliance Officer,
11150 Santa Monica Blvd Suite 400
Los Angeles, CA 90025